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How We Can Start Leading Our Leaders

Business and elected leaders are not trusted by most Americans to act in the public interest, our interest.

Pew Research, July 2019

As workers and citizens, we are partially responsible for allowing leaders to ignore their responsibilities to us.  As Americans, we are called to define the scope of our leaders’  responsibility, the criteria they need to meet in order to be allowed to lead us, and the values they must demonstrate to earn our loyalty.

This is especially important to remember this Memorial Day week. We mustn't wait for November.  Many decisions critical to our economy, civil rights, healthcare, and democracy must be made in the coming months.

A budget is a  moral document

We must start evaluating and asking more of the leaders in our own lives, businesses, and in the nation today.

We don’t need anyone’s permission to start this work. Alexander Hamilton didn't wait for permission. In Federalist Paper 85 he wrote,

"Thus have I, fellow citizens, executed the tasks I had assigned myself" as he offered his arguments in favor of the Constitution.

Hamilton also said that our leaders "must be controlled by the reason of the people." (Federalist Paper 50) The reason of the people can reshape leadership by clearly and constructively evaluating our leaders’ efforts and results.

Is your leader:

  • Strong and fair?
  • Caring and empowering of others?
  • Informed, wise, and balanced in their decision-making?

At the Humane Leadership Institute, we’ve created a tool to help you evaluate your leader’s performance and how well your leader embodies your values.  Find the Evaluating Your Leader Wisdom Jig on our website.

First, get curious about your needs and your leaders’ needs:

  • How could your leader better meet your needs?
  • What personal or professional needs is your leader trying to meet for themselves?
  • Do those aligned with your shared values?
  • What might you do to find overlap and build alignment around shared needs and values?
  • What can you ask your leader to do to meet your needs and values?

Once you are clear about your leader's performance and lived values, you can begin designing improvements to your leader's behavior.  This is the tricky part: requesting changes. The goal is to have a discussion about how to better meet the needs of everyone involved. This can happen naturally in the course of conversation, in your own performance review meeting, on internal chat boards or social media, in an intervention, or even as an ultimatum.

If you've designed changes and are waiting for the right moment to share them, you  have already empowered yourself in the tradition of Alexander Hamilton. Self leadership at this level is available to every one of us. As you work through this process, your empowerment and self leadership skills will grow.  Your leader will either grow to better meet your needs or you will find yourself a better leader.

Of course, you needn't do anything at all. But quietly following leaders who do not meet our own standards has brought us to this moment– a moment that has cost us many lives, jobs, hopes, and opportunities.

My hope this Memorial Day is that you and many others around you will take up this work of evaluating our leaders.  By clarifying and speaking our needs and values, we will lead ourselves into a new era of more responsive, responsible leadership.  That would be a fitting tribute to all those who sacrificed to defend our shared ideals of liberty and justice for all.

Featured photo by Susan Holt Simpson on Unsplash

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Learning Humane Self Leadership From A Teacher’s Resignation

Hooray and dismay.

In reclaiming her own integrity and future by resigning, a Florida teacher in the Orange County Public Schools (OCPS) made a powerful statement about our need to stop following leadership that doesn’t know how to lead. The teacher wrote:

“Florida’s startling attrition rate of 40% for educators [in the first] five years [of teaching] …. means my woes are shared by many. “OCPS Means Success” doesn’t mean squat if those measuring the success only recognize a specific brand of success, and continue to ignore the needs of their educators and students.”

Managers who fail to meet our basic human needs while hiding behind standards and data, have not earned the right to lead us. The current leadership structure may have role-based authority but they also must earn the trust and influence required to lead us. Of course, some educational leaders are doing great work at the nearly impossible task of meeting the changing needs of children, society and the imposed standards, but, clearly others are not meeting the needs of teachers and students.

Continue reading Learning Humane Self Leadership From A Teacher’s Resignation

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A More Humane (and Effective) Performance Review

Photo by Jj Mendez on Unsplash

85% of employees are "not engaged" or are "actively disengaged," according to Gallup's State of the Global Workplace report.

We agree with Jim Harter that this points to a crisis of leadership.

How leaders drive performance is one source of this crisis. Aggressive leaders can push their teams to high performance in the short run but will drive away the best contributors over the long run. Great leaders build teams and team productivity simultaneously by creating great experiences based in great performance.

Traditionally, employees' performance has been evaluated with a formal performance review meeting, which is often met with anxiety by all involved. And once the review is over, it is swamped by the demands of daily responsibilities. There's sporadic follow up, only periodic accountability, and little opportunity for meaningful change.

We at the Humane Leadership Institute have developed a different approach to performance evaluation and improvement. We call it a longitudinal performance development process and tool. Kind of a mouthful, but, you'll see, it works. 

This leadership tool will help you evaluate your own and others' performance and reveal improvements to make in the areas of motivation, time usage, delegation of authority, clarity and ability. We call this the MOCA model of performance. As a leader, are you successfully motivating your team? Do they have the time and opportunity to do their tasks well? Are your expectations clear? Does your team have the skills needed to do their jobs?

Recently, an HLI client wrote:

It is of the utmost importance we use MOCA.

We have folks in here every day with a wide variety of needs. We want to make sure of the fact that each employee is Motivated to help, they have the time and Opportunity to help the customer, that we have been Clear to what degree we are expected to help (we LOVE to help make their day, and create one of those magical moments) and we want to know we have folks on the sales floor with the Ability to perform the helpful tasks for customers that we may be asked to perform, be it a return or a purchase or a warranty claim.

This is a very useful tool in giving feedback...

Try it for yourself! Click on the Performance Improvement wisdom jig (.pdf) below and let us know how it works for you and your team.

Sign up for our email list to learn about new tools as they are published.

If you are interested in a facilitated leadership training program using this tool and many others, please check out our workshops or contact us.

We'd love to talk to you about how we can improve your team's experience and performance.